Getting new Phoenix, AZ windows is a large investment. And you want to do all you can to get the job done right. This includes getting answers to all of your questions before deciding to work with a specific company. Here are a few questions you should have on hand to ask your window salesperson.

How Long have you Been in Business?

When it comes to replacement windows, experience is everything. When working with a young company you run the risk of something going terribly wrong. Or them bolting as soon as they have their money. You want to find an established company that has been in the business for 20 years or more. This will significantly reduce your risk as a customer.

Do You Have a List of References?

Any experienced window provider should have a long list of happy clients. Not only should they be able to provide you with photographs of their work, but also provide you with a list of customers you can contact upon request. These references will give you a good idea about the quality of service as well as the finished product you can expect.

Are You Licensed and Insured?

Legally, all window companies should be licensed and insured. This means they have passed the examination to operate in the area and will also be able to cover any on-the-job accidents or miscalculations.

What Brands and Products Do You Offer?

There is no reason to move forward with a company that cannot offer you the brands and products you are looking for. Luckily, most window companies offer a wide selection of window styles from different manufacturers and in different materials. You are sure to find something that works perfectly with your home and budget.

Is there a Showroom?

Ask the salesperson if there is a showroom you can visit. This will allow you a chance to interact with products in person. It will also give you the opportunity to speak with other employees and get a feel for the type of customer service you can expect from the company.

Who are Your Installers?

A reliable window company will not hire a third party for window installation. They will accomplish the entire project, from start to finish, in-house. This means they will have their own crews of trained installers who get their education directly from the manufacturers.

Do I Get a Detailed Quote?

Every window company will send you home with a quote. But not every company will outline all of the detailed costs of the project. You don’t want to be surprised later by hidden fees for labor and old window disposal. Instead, ask for a detailed quote upfront.

How Long will the Project Take?

Most professional companies will be able to give you an estimate on how the long project will take. Usually, you can expect about 12-18 weeks for custom windows to arrive from the manufacturer. There may be unforeseen circumstances that arise, but for the most part, you should be able to get a reasonably accurate timetable.

What is Your Warranty Coverage?

Want to know if a company stands by its products and service? Check out their warranty. A true lifetime warranty on products and services will tell you all you need to know about a Phoenix, AZ windows company. Contact us today to find out more about our products and service.